How can we help?

Most answers are a message away. We reply within 24 hours on business days.

Email us

Questions about your account, billing, or your child's profile.

info@kimee.io

Billing & subscription

Manage or cancel your plan any time in the app under Settings → Subscription. Access stays active until the paid period ends.

Privacy & your child's data

Export or delete your child's data from Settings → Data Privacy in the app. Deletions are processed within 30 days.

Support hours: Monday–Friday, 09:00–17:00 (WIB)

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